Front Desk Manager

Job Category

Job Experience

Job Location

Expiration Date

Thu, 03/13/2025

Main responsibilities

Reception

  • First point of contact to receive, respond and relay callers, e-mailers and visitors.
  • Provide support to visitors such as connection to Wi-Fi, printing of documents, taxi reservation and related matters when they arise.
  • Responsible for implementing the evacuation/emergency policy and being point of contact for participants.
  • Various office tasks (e.g. sending documents, receiving, and sending mail and packages)
  • Oversee the cleaning and instruct / liaise with the cleaning team of the meeting rooms if necessary.

Facilities management 

  • Manage facilities and ensure daily functionality.
  • Manage premises compliance with legal requirements on safety and fire protection.
  • Maintain office efficiency by planning and implementing procedures, ensure correct utilisation of in place systems and be in charge of equipment/supply procurement.

Meeting center management

  • Responsible for coordinating all internal and externals programs and activities at the centre such as:
  • Coordinate the communication, booking, logistics and catering of meetings at the meetings centre.
  • Oversee booking, planning, set-up, and logistical arrangements for meetings (including managing the meeting booking tool, catering and tidying up).
  • Liaise with suppliers for technical support if/when needed.
  • Liaise and brief providers in relation to services and setting-up of the meeting rooms when necessary.
  • Liaise on logistic matters with relevant staff member(s) organising meetings/events and ensure that the event policy is reminded/respected.
  • Support internal meetings and activities (such as staff meetings, lunches, teambuilding drinks and others when necessary).

Requirements:

  • A degree in office administration/secretarial studies or equivalent.
  • Must have a minimum of 8 years’ experience in a similar role.
  • Service- and people-oriented with a hands-on mentality to deliver results and solve problems.
  • Representative personality in terms of attitude, look and friendliness.
  • Easy learning new IT skills and audio-visual set ups.
  • Excellent command of French and English (oral and written).
  • Able to work independently and within a team in a multicultural environment.

Skills

  • Strong interpersonal and communication skills (oral and written).
  • Effective time management skills; priority setting and multi-tasking skills.
  • Capable of delivering under time pressure.
  • Coordination, planning, organisation, monitoring, and follow-up skills.
  • Advanced computer skills.
  • Eye for detail & accuracy.
  • Discretion and confidentiality.

What we offer: 

  • International and dynamic team.
  • Great opportunity to learn about the non-profit management, partner and membership management and the hydrogen sector.

Start: as soon as possible

Apply here

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