Membership Experience Assistant

Job Experience

Job Location

Expiration Date

15 Jul 2020

As the Membership Experience Assistant at AmCham Belgium you will assist in communicating and engaging with members, most importantly through our events.

We are looking for a motivated and enthusiastic individual to join our team in Brussels, starting end of August / beginning of September 2020 for a period of six months. This is a paid internship.

AmCham Belgium is a non-profit membership organization and one of the largest and most influential business organizations in the country. Founded in 1948, we have around 450 members who together strive for a more competitive and prosperous Belgium. We do this by representing our members in the public debate and by organizing all kinds of events to offer networking opportunities and a platform to share knowledge, best practices and issues affecting our members.

WHAT YOU WILL BE DOING

  • Events planning: Help plan interesting events for our members and the international business community in Belgium. Help develop new event concepts, combining physical and digital presence, for the post-COVID period.
  • Events marketing: Market our events through email and social media
  • Events logistics:
    • Before: Prepare all necessary materials for events (e.g.: badges, participant list, etc.).
    • During: Handle on-site logistics (e.g.: setup, breakdown, etc.)
    • After: Collect feedback through surveys and participate in debriefings.
    • For online and ‘hybrid’ events: Setup tools, provide technical and logistical support (e.g. monitoring the waiting room, chatbox, etc.)
  • Member communication:
    • Develop campaigns to celebrate our members and communicate benefits
    • Write blog posts about our activities and other topics of interest to the community
    • Support content development and preparation of the weekly members-only newsletter
  • Member experience:
    • Assist in the delivery of a positive member experience by helping with communications and community-related projects
    • Provide our members with high-quality, professional service

EXPERIENCE & SKILLS

  • You are creative, with good writing skills and a flare for (visual) communication
  • You have an interest in events planning, marketing and communications, previous experience would be an asset
  • You are tech-savvy and familiar with Microsoft Office applications and able to learn and adapt to new systems and processes quickly
  • You are fluent in English (mother tongue or near-native level) and have a good command of either Dutch and/or French
  • You take pride in what you do and welcome feedback
  • You have excellent organizational skills, are able to work independently and take responsibility
  • Like our mascot the bald eagle, you pay great attention to detail

AMCHAM BELGIUM TEAM

  • You will be working in a dedicated and international team and report to the Events Coordinator.

WE OFFER…

  • A six-month paid internship contract under the convention d’immersion professionnelle / beroepsinlevingsstage system
  • The opportunity to attend our events, where you will find inspiration and the chance to meet and interact with our extensive network of business and political contacts
  • The tools and training you need to do your job well, including cloud applications like O365, SugarCRM, etc.
  • An office in the heart of the EU Quarter, so there’s plenty to do when you’re not at work

WHEN AND HOW YOU WILL APPLY

  • Deadline is Wednesday July 15, 2020 (end of day). However we reserve the right to make a recruitment decision before the deadline.
  • Send us your cover letter and CV (in the format ‘LAST NAME First name’) by email to Ms. Sibille Allgayer at sallgayer@amcham.be with the subject line “Application Membership Experience Assistant - LAST NAME First name”. Please do not include a photo in your CV or cover letter.
  • Please let us know where you saw this position advertised, as well as your availability. We would like the chosen candidate to start end of August / beginning of September 2020 and be able to commit for a period of six months.
  • We are only able to consider candidates who are already based in Belgium and who have the right to work in Belgium (no assistance can be given in obtaining a visa).
  • AmCham Belgium is committed to ensuring a workplace that embraces diversity and provides equal opportunities for all, without distinction as to race, gender, age, marital status, social status, disability, sexual orientation, religion, personality, ethnicity and culture.
  • While we appreciate the interest of all candidates, only shortlisted candidates will be contacted. No phone calls please.

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