IT, Facilities and Operations Support

Job Category

Job Experience

Job Location

Expiration Date

24 Mar 2023
IT, Facilities and Operations Support
Job Overview 
Location: Brussels
Reporting to: Operations and Systems Manager
Starting date: To be determined 
Status: Contrat à durée indéterminée (CDI) 
Job Objective 
The European Cancer Organisation (ECO) is looking for someone ambitious, energetic and enthusiastic to work on a full-time basis, based in Brussels. The role will also require regular collaboration with the Policy, EU Projects, and Communications Teams, as well as, with our Member Societies and Patient Advisory Committee. 
The working language of the organisation is English. Candidates will already be living in Brussels and will report to the Operations and Systems Manager.
About the Organisation 
European Cancer Organisation (ECO) 
The European Cancer Organisation is a not-for-profit federation of 42 Member Societies working in cancer at a European level, together with 22 European Patient Advisory Committee members through 10 Focused Topic Networks. 
The Mission of the European Cancer Organisation is to reduce the burden of cancer, improve outcomes and the quality of care for cancer patients, through multidisciplinarity and multiprofessionalism. As the not-for-profit federation of member organisations working in cancer at a European level, the European Cancer Organisation convenes oncology professionals and patients to agree policy, advocate for positive change and be the united voice of the European cancer community. 
Primary Responsibilities 
Responsibilities include, but are not limited to: 
The employee will provide IT, Facilities and Operations Support, directly reporting to the Operations and Systems Manager. In that capacity, the employee will be responsible to the Chief Executive for, among other things to:
Organisation of virtual and physical meetings
  • Act as the primary point of contact for the European Cancer Summit registration platform and the registration approval process
  • Work with the Operations and Systems Manager to organise plan and prepare physical and virtual events / meetings and manage the logistical aspects especially related to the European Cancer Summit
  • Distribute support resources and registration to meeting attendees
  • Track attendee lists, take notes and identify key messages
Office organisation and project management assistance
  • Regular monitoring of tasks and various projects
  • Response and follow-up of requests (email/telephone)
  • Manage daily tasks related to office management
  • Maintain and develop relationships with suppliers and follow up on ongoing issues
  • Order office supplies and organise file archives and office and IT equipment
  • Organise file archives and office supplies and equipment
  • Manage officer supplier relationships
  • Manage the reception rota and associated duties
  • Manage IT issues that arise in collaboration with the Operations and Systems Manager
  • Format new computers and troubleshoot infrastructure and network issues
  • Solve technical issues on the organisation’s websites and manage new and existing entries in the Secure Area of the website
  • Proactively find IT/software solutions to meet the evolving needs of the organisation
  • Update websites
  • Work with the Operations and Systems Manager to track specific budget items and process payments
Skills Specification
  • University degree and a keen interest in operations and event organisation
  • Strong organisational and communication skills - fluency in English and French, with effective and efficient writing skills in both languages
  • Must be able to work independently, think critically and have excellent organisational skills and attention to detail
  • Be a team player able to follow internal and external workflows with precise deadlines
  • Proactively follow-up on pending tasks
Profile and Experience
  • Computer and internet proficient with keen interest in continually developing IT-related skills
  • Additional educational qualifications, experience in event organisation, IT savvy, and above a doer, who is not afraid to pick up the phone and proactively make things happen are all important aspects of the job
The role requires: 
  • A natural orientation to being self-organised, including in respect to meeting organisation and follow-up, multi-tasking, prioritisation and retro-planning
  • A willingness to give dynamic leadership to projects
  • An aptitude to maintain calm when confronted with unforeseen circumstance
  • An ability to manage complexity
  • Ability to multi-task and prioritise several items that all require varying degrees of urgency Aptitude to maintain calm when confronted with unforeseen circumstances
  • Being able to maintain a professional and friendly attitude, keeping the reputation of the European Cancer Organisation into consideration at all times
  • Ability to problem solve, think critically and have excellent organisational skills and clear attention to detail
  • Be a team player able to follow internal and external workflows with precise deadlines
  • High level of discretion to maintain confidentiality of information Outgoing and professional attitude 
The Role Offers the Successful Candidate 
  • Satisfaction from the creation and implementation of change-making European wide projects that make tangible improving change to the lives of cancer patients and their families
  • Experience in the public health sector, with the delivery of the EU Cancer Mission and Beating Cancer Plan at the top of the EU’s agenda
  • Opportunity to work closely with top level experts and management
  • Experience with varied angles and perspectives of the inter-workings of a not-for-profit organisation
  • Opportunity to be able to liaise directly with top-level stakeholders from EU institutions
  • Opportunity for strong professional and personal growth in a mentoring office environment
  • You will have the opportunity to contribute to the improvement of cancer policy throughout Europe, and ultimately, improve and save lives 
Interested applicants must have the right to work in the EU and be already physically based in Brussels. They will have fully completed their studies as the role will be demanding and time consuming. Please send a CV and cover letter (maximum 2 pages of A4), together with details of your current salary and earliest starting date (giving details of any required notice period) by email to with the subject “IT, Facilities and Operations Support – [Candidate Name]”. 
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