Director Channel Management

Job Category

Job Experience

Job Location

Expiration Date

30 Jan 2020

Director Channel Management (10470)

Job group: 3
Grade: G13/3 (net (basic) monthly salary* for this vacancy: EUR 12 865.08)
Duration of appointment: Five years
Career path: Managerial 
Location: Munich 
Application deadline: 30.01.2020

With almost 7 000 employees, the European Patent Office (EPO) is the second-largest public service institution in Europe. It supports innovation, competitiveness and economic growth across Europe through a commitment to high-quality and efficient services delivered under the European Patent Convention, its founding treaty. It has a yearly budget of EUR 2.3 billion, entirely financed by the fees paid by its users.

As set out in its Strategic Plan 2023, the EPO is committed to promoting engaged, transparent and dynamic relations with its internal and external stakeholders (including users, member states, employees and former employees, managers and the media).

Proactive communication, both external and internal, is key to promoting the excellence of our services worldwide and to building an internal environment where employees feel energised, engaged and committed to the EPO's missions and goals.

Reporting to the Principal Director Communications, as Director Channel Management you will be responsible for the technical side of internal and external communications, the EPO website and intranet, content customisation by channel, the EPO's social media accounts, graphic design, events and large-project co-ordination. 

Your main responsibilities

  • Developing and co-ordinating all communication channel management activities for the EPO's internal and external communications
  • Supporting the implementation of the Strategic Plan by customising communication channels to support communication strategies
  • Developing a multichannel strategy that includes video, social media, press relations, conferences, events, the internet and the intranet
  • Managing a team of communication professionals and third-party providers

What we expect from you

  • A seasoned communications specialist with a successful track record in corporate communication
  • Substantial expertise in channel management and the ability to advise on (external/internal) communication strategy, both in terms of technical input and content
  • International experience and a very good understanding of IP and public service missions
  • Minimum of five years' managerial experience 
  • Considerable experience of project management
  • Outstanding teamwork and management skills

Your qualifications

  • Diploma of completed studies at master's level or – in exceptional cases – equivalent professional experience
  • Excellent knowledge of one official language and ability to understand the other two; in exceptional cases, excellent knowledge of one official language and ability to understand another
  • Citizenship of one of the member states of the European Patent Organisation

Time frame 
You can apply via ''this link''. It is intended to hold the interviews in February 2020, in Munich.

* after deduction of EPO internal tax and before deduction of staff contributions to the social-security and pension schemes. The salary range depends on experience.
To foster gender diversity, EPO encourages applications from women. 

The EPO is an equal opportunities employer and supports workforce diversity as a signatory to the Diversity Charter (Charta der Vielfalt) since 2010.
All applications for vacant positions will be welcomed and considered on the professional merits of the applicant against the role profile for the position regardless of nationality, ethnic origin, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion or belief.

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