Job Category

Job Experience

Job Location

Expiration Date

04 Jun 2018

Ref. 1807TAAD7

The European Insurance and Occupational Pensions Authority (EIOPA) is an independent advisory body to the European Parliament, the Council of the European Union and the European Commission that was established on 1 January 2011.

EIOPA is at the heart of insurance and occupational pensions’ supervision in the European Union. It is part of the European System of Financial Supervision (ESFS) which includes also the European Banking Authority (EBA), the European Securities and Markets Authority (ESMA) and the European Systemic Risk Board (ESRB).

EIOPA’s core responsibilities are to support the stability of the financial system, transparency of markets and financial products as well as the protection of insurance policyholders, pension scheme members and their beneficiaries.

Further information on EIOPA is available on EIOPA’s website.

For its offices in Frankfurt am Main, Germany, EIOPA is currently inviting applications for a position as


Senior IT Expert
(Business Relationship Management
and Enterprise Architecture)


Job description

Major purpose

The successful candidate will have a dual role.

As Business Relationship Management Expert, the candidate will work as the central interface between the Business and IT units for the purpose of business-IT strategy development, solution discovery, and relationship management. He/she will serve as a ‘trusted advisor’ and will act as a key point of contact for business stakeholders, ensuring that IT services meet their priorities and needs. The successful candidate will represent IT vis-à-vis Business by promoting IT’s vision, value, services and capabilities.

In the role of Enterprise Architect, the candidate will provide guidance, road maps, principles, standards and best practices. He/she will enable Management to make investment decisions that balance and prioritise current operational demands, disruptions and opportunities with the longer-term strategic vision.

The Senior IT Expert will report to the Head of IT Unit.

Main responsibilities related to Business Relationship Management

  • Serves as business liaison for the IT Unit to facilitate and build relationships with business units;
  • Provides strategic consultancy, support and guidance for key IT initiatives, ensuring business goals are met and continue to be met over time;
  • Uses the IT service catalogue to identify opportunities, and resolves disconnects;
  • Works with business process owners, executive sponsors and others to determine the future state of specific business processes, and develops business requirements necessary for project execution;
  • Collaborates closely with IT peers in solution architecture, security, development, project management, business intelligence, user acceptance testing and other disciplines to ensure successful project delivery and drive business performance improvement;
  • Actively supports the IT and corporate project portfolio functions by communicating decisions, priorities and relevant project information.

Main responsibilities related to Enterprise Architecture

  • Leads and coordinates activities related to enterprise architecture;
  • Develops policies, standards, guidelines and procedures, and manages exceptions to architectural standards;
  • Is responsible for the analysis, design, and development of IT roadmaps and implementation plans based on a consistent, current vs. future state architectural viewpoint with a strong focus on security;
  • Ensures the completeness and compatibility of existing solutions, infrastructure, services, and strategic requirements; promotes shared infrastructure and applications to reduce cost, improve information flow and avoid duplication;
  • Liaises with relevant EU institutions to promote inter-institutional consistency and synergies;
  • Performs any other tasks as required.


Eligibility Criteria

  • Thorough knowledge of one of the languages of the Communities and a satisfactory knowledge of another language of the Communities;
  • Be a national of a Member State of the European Union, Norway, Iceland or Liechtenstein;
  • Be entitled to his or her full rights as a citizen;[1]
  • Have fulfilled any obligations imposed by the applicable laws on military service;
  • Be physically fit to perform the duties linked to the post.[2]

Essential Skills and knowledge

  • Qualification:

a)  a level of education which corresponds to completed university studies attested by a diploma, when the normal period of university education is four years or more; or

b)  a level of education which corresponds to completed university studies attested by a diploma and appropriate professional experience of at least one year, when the normal period of university education is at least three years;

  • At least six years of proven full-time, relevant professional experience, acquired after the qualification required under a) or b) above;
  • Proven experience and in-depth knowledge in gathering business and functional requirements;
  • Proven experience in enterprise architecture and infrastructure planning;
  • Proven in-depth knowledge of IT processes;
  • Excellent command of oral and written English;
  • Excellent working knowledge of MS Office, in particular Word, Excel and PowerPoint.
    Desirable Skills and Knowledge
  • Proven work experience in a multicultural environment;
  • Proven experience in managing IT projects;
  • Proven experience in contract and vendor management;
  • Knowledge of a third EU language.

In addition to the above listed requirements, the following behavioural competencies have to be fulfilled:

  • Flexibility in terms of openness to taking over other tasks within EIOPA in view of the dynamic and evolving institutional environment;
  • Excellent team player sharing relevant information and supporting team members, able to work in different teams with different levels of stakeholders in a multicultural environment;
  • Being able to have and express a critical view towards own performance and open to learn from experience;
  • Has outstanding communication skills; communicates information in a clear, timely and concise manner, taking account of the needs of different audiences; listens critically with an open, unbiased mind; promptly tackles issues and conflicts focusing on and ensuring win-win situations;
  • Thinks business first and offers solutions in line with business strategy; puts criticism, complaints and special requests into a greater business context which informs advice, solutions and improvements in line with organisational needs;
  • Builds long-term, trusting relationships with colleagues, thereby obtaining valuable information from the people directly involved; establishes and maintains cooperative relationships with staff and management at all levels, both inside and outside the organisation;
  • Is able to identify, develop and implement new structures to improve knowledge sharing across the organisation.

Place of employment - Frankfurt am Main, Germany

Function group and grade - AD 7

Monthly basic salary

  • Step 1: 6,026.07 EUR
  • Step 2: 6,279.29 EUR

plus specific allowances where applicable*.

Indicative start date: 16 August 2018

Contract type and duration

Successful external candidates may be offered an employment contract for three years as a Temporary Agent. The contract may be renewed for a second fixed-term period, and upon its second renewal converted into a contract of indefinite duration.

Reserve list

Possibility of reserve list with validity until up to 12 months, in case of more than one successful candidate.

*Summary of Conditions of Employment

  1. Successful external candidates will be classified either in step 1 or 2.


Grade / step[3]


Monthly basic  salary[4]

Monthly net salary, excluding allowances


Monthly net salary, including specific allowances [5]

AD 7 Step 1 




AD 7 Step 2 




  1. Salaries are subject to a Union tax deducted at source and are exempt from national taxation;
  1. Depending on the individual family situation and the place of origin, the successful jobholder may be entitled to: expatriation allowance (16% of the basic salary), household allowance, dependent child allowance, education allowance, pre-school allowance, installation allowance, reimbursement of removal costs, initial temporary daily subsistence allowance, and other benefits;
  1. Annual leave entitlement of two days per calendar month plus additional days for grade, distance from the place of origin and in addition on average 15 EIOPA holidays per year;
  1. EU Pension Scheme (after 10 years of service);
  1. EU Joint Sickness and Insurance Scheme (JSIS), accident and occupational disease insurance coverage, unemployment and invalidity allowance and travel insurance;
  1. General and relevant technical training plus professional development opportunities.

Information reserved for applicants employed under Article 2(f) of the CEOS, in EU Agencies other than EIOPA:

According to EIOPA Management Board decision EIOPA-MB-15-072 adopting the implementing rules on the procedure governing the engagement and use of temporary staff under Article 2(f) of the CEOS, and in particular Article 12 (2), if a successful applicant from this external procedure, on the closing day for applications, as well as on the day of taking up duty at EIOPA:

  • is a member of temporary staff under Article 2(f) of the CEOS, and
  • is employed within his/her agency in function group and grade included in the range “AD6 – AD8”,

EIOPA shall offer the applicant, in writing, the opportunity either:

a) to be assigned to the post by means of internal mobility, as per Article 10 of EIOPA-MB-15-072. In this case the contract at EIOPA will be in continuity with the contract of the previous agency (namely with regard to grade, step, seniority in step, and duration).


b) in case the eligibility, qualification and professional experience requirements for the grade indicated in this external vacancy notice, (AD6) are met, to be assigned to the post on the basis of a new contract (first fixed-term) of three years duration, subject to the probationary period of 9 months, at the grade indicated in the external  vacancy notice (AD6).

Application process

The recruitment process will include a panel interview and a written test. In addition, there may be a pre-screening exercise, a presentation to be delivered by the candidate and a bilateral interview.

Applications should be submitted in English language including:

       (1) Curriculum Vitae clearly indicating (among all):

  • Qualifications (please list exact dates of your academic qualifications gained)
  • Responsibilities, experience and skills gained in previous positions (please list exact dates of your work experience gained)
  • Nationality/Citizenship
  • Language skills


(2) Motivation Letter of no more than one page, explaining why you are interested in the post and what would be your added value you would bring to EIOPA if selected.

Applicants will be assessed on the basis of the eligibility and selection criteria specified in the vacancy notice and these must be met by the closing date of the vacancy notice.

Applications should be submitted to, specifying in the subject the reference number above. Deadline for application is 23:59 CET on 4 June 2018.

The successful candidate will be required to make an annual declaration in respect of any interests which might be considered prejudicial to his/her independence. Before recruiting a member of staff, EIOPA’s Executive Director will examine whether the successful candidate has any personal interest which may impair his/her independence or any other conflict of interest. To that end, the successful candidate, using a specific form, shall inform the Executive Director via the Ethics Officer of any actual or potential conflict of interest.

For more information on the selection process of temporary agents and on the contractual and working conditions, please, refer to:

[1] Prior to the appointment, the successful candidate will be asked to provide a police certificate confirming the absence of any criminal record.

[2] Before being engaged, a candidate shall be medically examined by one of the institution’s medical officers in order that the institution may be satisfied that he fulfils the requirements of Article 12 (2)(d) of the Conditions of Employment of Other Servants of the European Communities.

[4] The basic salary is to be weighted by the current correction coefficient for Germany (97,5 %). 

[5] An estimation of net salary, including the deduction for tax and social security and adding the allowances (this estimation has been calculated with expatriation allowance of 16%, household allowance and one dependent child allowance). Allowances depend in any case on the personal situation of the candidate. 


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