Customer Experience Internship

Job Experience

Job Location

Expiration Date

16 Dec 2017

Customer Experience Internship (EN/ES/PT/FR/IT)

Reporting to: Customer Experience Specialist
Hours: Full Time
Duration: 3 - 6 Months Preferred (Please note we are currently looking for applications for the year 2018)
Location: Brussels, Belgium

Optimy has developed an innovative and intuitive Software as a Service (SaaS) that allows organisations to better manage their sponsorship, grants and community investment.

After 6 years, Optimy records more than 200 customers across 6 continents. More than 98% of Optimy users renew their licence each year, including big names such as BMW, Carrefour, Johnson&Johnson, L’Oréal, Vodafone, Holcim and Volkswagen.

Optimy aims to become the leader worldwide in its niche market and is looking for a Customer Experience Specialist to develop and explore the fundamental skills needed for a career in customer service.

Please note that we will accept only applicants who can provide us with an internship agreement from their university.

Responsibilities:

  • Use your language skills to support existing users on a daily basis
  • Assist with the day-to-day functioning of the customer experience team (e.g. create video
    demonstrations, prepare demos, translating & interpreting)

Requirements:

  • Proficiency in English and German or Italian or French
  • Ability to work independently
  • You are a ‘doer’ – somebody who wants to prove their ability by getting things done
  • A real interest in a customer experience

Our offer:

  • A chance to work as part of an international team
  • Real responsibility, your work will have a direct and noticeable impact on the success of the company
  • The possibility of joining the team on a long term basis

Depending on circumstances, part of accommodation and transportation costs are covered. We grant
300€/month to foreign students and 50€/month to students based in Belgium.
You are interested?

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