Programme Coordinator

Job Category

Job Experience

Job Location

Expiration Date

30 Apr 2018

ABOUT SBS-EM

The Solvay Brussels School of Economics and Management(SBS-EM) is the leading French-speaking business school in Belgium. Located in Brussels, the heart of Europe, the school is part of the Université Libre de Bruxelles. Bringing together over 2700 students, the SBS-EM offers a wide array of programmes, ranging from undergraduate to executive education programmes in French, English, and Dutch.

In order to fulfill its mission, Solvay Executive Education (http://exed.solvay.edu) department is currently looking for a full-time Programme Coordinator (Dutch and English) for its EXECUTIVE programmes.

Under the supervision of the CSP Programme & Account Manager, he/she will be responsible for the successful implementation of several aspects of the programme including candidates, faculty and students affairs, administration management, course organisation, and events organization.

About Solvay Executive Education (SEE) and Company Specific Programs (CSP)

Company-Specific Programs are customized training programs, designed to meet the specific needs of companies, in line with their strategic orientation, expansion plans, and cultural context. CSPs are considered as the most significant growth opportunity for Solvay Executive Education.

The programs have been developed in many areas of management with different levels of customisation: Mini-MBA’s, Leadership, Finance, Pricing, Digital Marketing, Strategy, HR and many more.

Reference customers include local and international companies such as Total, bpost, Bouygues, Besix, AG Insurance, VOKA, Proximus, Fiat, ING, Belfius, etc.

Purpose of the role

  • Providing administrative, operational and general support to candidates, students and alumni and Faculty
  • Animating alumni and participants network
  • Organising programme events
  • Coordinating social networks activities

Key areas of responsibility

Specific tasks

TRAINING COORDINATION

  • Training organisation, including preparation of course material,  set-up of the digital learning platform, logistics (schedule, rooms, catering), evaluation, training quality monitoring and assessment
  • Providing daily support to clients, faculty and the CSP Manager
  • Processing and follow-up on invoices
  • Managing contact with third-party suppliers (hotels, conference centers, caterers, etc.

ADMINISTRATION MANAGEMENT

  • Follow-up on administrative requests from clients, faculty, participants, and alumni
  • Supporting the CSP Programme & Account Manager on the invoicing process and financial follow-up
  • Data collection for programme certifications, subsidies, and rankings

EVENTS MANAGEMENT

  • Developing programme-related social events
  • Organizing promotional and client events

Skills specifications

  • Fluency in spoken and written Dutch and English (French is a plus)
  • Customer-oriented mindset
  • Outstanding interpersonal skills
  • Rigorous organizational competences
  • Capacity to interact with demanding stakeholders and to build strong relations within a multicultural environment
  • Ability to take initiative, prioritize and work under set deadlines
  • Ability to work independently and in a team
  • Relevant IT and social media management skills (Word, PowerPoint, Excel/ Facebook, LinkedIn, Twitter)

Profile and Experience

  • Min. 3-year experience in a client-support job
  • Experience in multi-tasking, operational positions
  • Flexibility to work in the evening and weekends
  • Availability to coordinate several days residential seminars outside Brussels
  • Knowledge of executive education sector is a plus
  • Experience in a demanding business environment is an asset
  • Driver Licence owner
  • Owning a car is a plus

Location and working regime

  • The job will be based in our Brussels headquarters with occasional trips in the context of residential seminars and fairs
  • The working regime will be of 38 hours per week, usually from Monday to Friday. You may be asked to also work on Saturday when training sessions are delivered over the weekend
  • The daily schedule will depend on the schedule of the programmes.

We offer

  • A full-time job to be fulfilled in collaboration with a dynamic, international team
  • A non-routine position in constant interaction with multi-cultural stakeholders

Please send your cover letter and resume to csp@solvay.edu by 30 April 2018 at the latest. 

Interviews will be conducted on a rolling basis. Please note that given the important number of applications expected, only short-listed candidates will be contacted.

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