Member Relations Officer

Job Experience

Job Location

Expiration Date

31 Mar 2017

The Membership Relation Officer will support the Member Relations & Business Development manager to increase members’ satisfaction through better engagement in AmCham. The scope of her/his responsibilities excludes key accounts. Fluency in English & French is a must (written and spoken). 

  • He/she is in permanent contact with members from the day 1 of their membership and contributes to maintain a customer relationship program.
  • He/she makes sure the membership related information is correct in CRM.
  • He/she prepares the information for the annual invoicing of members, using CRM and he/she ensures invoices are paid on time.
  • He/she processes member resignations.
  • He/she centralises the information on the different AmCham Task Forces
  • He/she has an overview of the different Task Forces and of the other membership services to be developed for communication to members.
  • He/she participates to AmCham events and contributes promoting membership services to potential and existing members.
  • He/she gives input on the development of new services
  • He/she is responsible of the development of the Members’ Directory
  • He/she is in charge of members KPIs reporting and monitoring

Education
Bachelor degree, preferably in Business administration or equivalent

We offer

  • A full-time, permanent contract
  • The opportunity to attend our events
  • An office in the heart of Paris
     

Please send your CV and cover letter at anne-benedicte.genachte@amchamfrance.org

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